FAQs

Working Together

  • I design and build Squarespace websites that reflect who you are and what you offer. My focus is on clear, user-friendly design with a touch of creativity. I also help clients with strategy and structure before diving into a full website build.

  • Yes, Squarespace is my speciality. I believe in focusing on one platform so I can deliver a smoother, more confident experience for my clients.

  • That’s completely okay! I offer services to help you get clarity before committing to a full build—whether that’s working on structure, refining your offer, or exploring what your site might need.

  • I can’t guarantee rankings (no one can, honestly). What I can do is build a site with clean structure, strong SEO foundations, and guidance on how you can keep improving visibility over time.

    • Discovery – we talk about your business, your goals, and your audience.

    • Planning – we sketch out structure and priorities.

    • Design & Build – I create your site on Squarespace.

    • Refinements – we adjust and polish.

    • Launch & Handover – I give you guidance and tools so you feel confident managing your site.

  • It depends on the scope, but most sites take 4–6 weeks from start to finish. Larger or more complex builds may take longer.

  • It helps! But I can also guide you through what you need and help with structure if you’re not quite there yet.

Money & Payments

  • My preferred method is Wise (easy for international payments). I also accept international bank transfers (to my South African account) and PayPal (with fees shared). I’ll provide a clear step-by-step guide so payment feels straightforward.

  • Yes, for larger projects we can split payments into instalments.

Squarespace Questions

  • Yes. Once your domain is connected, Squarespace covers all hosting, security, and technical upkeep in your monthly subscription.

  • Yes. Your domain is separate from your Squarespace subscription, though you can purchase and connect it through Squarespace or another provider.

  • Absolutely. One of my goals is to empower you to feel at home in your site. I’ll provide handover resources so you can update text, images, and pages without needing me for every small change.

Style & Fit

  • I work best with clients who are open, collaborative, and ready to explore ideas. You don’t need to have everything figured out—just a willingness to work together.

  • That’s completely fine! I keep things simple and guide you step by step.

  • You’ll likely feel it in our first conversations. If you feel at ease, understood, and supported, that’s a good sign. I also trust my instincts here—if it feels right, it usually is. If you’re someone who likes downloads, you can read this: “Are We a Good Match?”

Practical Bits

  • I’m based in the Eastern Cape, South Africa, and I work with clients around the world.

  • I offer ongoing support at my hourly rate. You can reach out any time you need a tweak, troubleshooting, or advice.

  • You’ll likely feel it in our first conversations. If you feel at ease, understood, and supported, that’s a good sign. I also trust my instincts here—if it feels right, it usually is. If you’re someone who likes downloads, you can read this: “Are We a Good Match?”

  • I can help with simple visual elements, but if you need a full brand identity, I’ll point you to a specialist.

Still have a question? If your question isn’t answered here, you can always reach out to me directly over here.